In-Depth Phone Audit
A 10-to 30-minute discussion with a person authorized on the account can help to identify malfunctioning equipment in your home, provide current energy use trends, and review your daily and hourly data to help troubleshoot high energy use issues. Members can also access their energy use information by creating a SmartHub account and by selecting the My Usage > Usage Explorer portion of the application after logging in. Contact us at (800) 255-6815 to speak with a Member Service Representative.
An On-line Energy Audit
Want to try a do-it-yourself home energy audit? Members can use TEC’s helpful Home Energy Suite which provides various tools and calculators to assist with appliance costs, energy performance, and pinpointing opportunities for money savings.
Still concerned about your high bills? Let us help with a residential energy audit.
TEC’s full on-site energy audits are a two- to three-hour service performed by our Energy Advisor. The service consists of a professional inspection of mechanical systems, insulation, windows, lighting, and appliances to determine improvements needed for top home energy efficiency. Our Energy Advisor will also perform a blower door test and infrared inspection to locate hot and cold areas.
A Blower Door Test consists of mounting a flexible frame with a powerful fan in an exterior doorway to measure air infiltration. The fan pulls air out of the house, lowering the air pressure inside. The higher outside air pressure then flows in through all unsealed cracks and openings. A gauge determines the air-infiltration rate (cubic feet per minute or CFM) of a building. A blower door test can help you:
- Avoid unnecessary energy consumption due to air leaks.
- Avoid moisture condensation problems.
- Avoid hot or cold air leaking in from the outside.
- Avoid certain indoor air pollution (such as mold) that may result from a house that is sealed too tightly.
Having a home that is sealed poorly will cost more to heat and to cool. However, having a house that is sealed too tightly can be unhealthy because it is not exchanging fresh air.
A great value with up to a $50 rebate!
There is a $99 fee for members of TEC for the on-site home energy audit service, with up to a $50 rebate.
Eligibility for rebate:
The member must be present at time of service. Upon completion of your home energy audit, your Energy Advisor will consult with you about the severity of air infiltration in your home, as well as the location of insufficient insulation. The Energy Advisor will provide you with a list of recommended improvements.To receive up to a $50 rebate, the member must show receipts of purchases made toward the recommended energy improvements, not exceeding $50. Please mail the following items to receive your rebate:
- Copies of purchase receipts
- Account number
- Name on the account
- Service address
- Phone number
- Email address
There is typically a waiting list during the colder month for the on-site home energy audit service due to high demand and seasonal limitations with the infrared camera.
With the assistance of our generation and transmission provider, Buckeye Power, we can also provide business energy audits for our commercial and industrial members.
Members are encouraged to CONTACT US by email or call (800) 255-6815 today!