PLEASE NOTE: If you smell gas, OR are experiencing an outage OR have some other emergency situation, do NOT complete this form. Instead, call our Outage/Emergency Reporting Service at (800) 255-6815. We respond to electric and gas outages, gas leaks, odor of gas, and other emergencies 24 hours a day, seven days a week, 365 days a year. In the event of a gas emergency, leave the area immediately and from a safe place, call our Outage/Emergency number at (800) 255-6815 and call 911.
Contact us via email by filling out the form below:
Main Office Location:
1500 Granville Road
P.O. Box 4970
Newark, OH 43058
Member Services & Drive-Up Window Hours:
Monday – Friday 7:30 a.m. – 5:00 p.m.
Business Office Hours:
Monday – Friday 8:00 a.m. – 5:00 p.m.
Member Services – General Information, Billing Inquiries, Change of Address:
Please call (800) 255-6815
Fax (740) 344-9550
All Electric Emergencies or Interruptions:
Please call (888) 535-5732 (24 hours)
All Gas & Propane Emergencies or Interruptions:
Please call (800) 255-6815 (24 hours)