Contact Us

PLEASE NOTE: This email is monitored only during regular business hours. If you have a natural gas or propane leak or emergency, please MOVE AWAY FROM THE AREA, and from a safe distance call our gas emergency number at (800) 255-6815. If you have an electric outage or emergency, please contact our electric outage service at (888) 535-5732. Both of these emergency numbers are monitored 24 hours/365 days.

Contact us via email by filling out the form below:

Contact Us Form

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Main Office Location:
1500 Granville Road
P.O. Box 4970
Newark, OH 43058

Member Services & Drive-Up Window Hours:
Monday – Friday 7:30 a.m. – 5:00 p.m.

Business Office Hours:
Monday – Friday 8:00 a.m. – 5:00 p.m.

Member Services – General Information, Billing Inquiries, Change of Address:
Please call (800) 255-6815
Fax (740) 344-9550

All Electric Emergencies or Interruptions:
Please call  (888) 535-5732 (24 hours)

All Gas & Propane Emergencies or Interruptions:
Please call (800) 255-6815 (24 hours)